At BestLookStyles, we combine effortless Parisian chic with contemporary elegance to bring you premium wardrobe essentials. Our shipping and returns policies are designed to match our commitment to quality and customer satisfaction.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Standard Shipping (€12.95):
– Carrier: DHL or FedEx
– Delivery time: 10-15 business days after dispatch

Free Shipping (Orders over €50):
– Carrier: EMS
– Delivery time: 15-25 business days after dispatch

Note: Delivery times may vary for remote locations. We currently do not ship to certain Asian regions and some remote areas.

Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal.

Returns & Exchanges

We want you to love every piece from our collection. If you’re not completely satisfied, you may return or exchange eligible items within 15 days of receiving your order.

Return Conditions

  • Items must be in original condition: unworn, unwashed, with all tags attached
  • Original receipt or proof of purchase must be included
  • For our premium items (elegant shirts and long sleeve tops), original protective packaging must be included

Non-Returnable Items

For quality and hygiene reasons, the following cannot be returned:

  • Final sale items marked « soldes finaux »
  • Customized or altered items
  • Items damaged by misuse

Return Process

  1. Request Authorization: Email your return request to [email protected] using the template below
  2. Authorization: We’ll send an RMA number within 48 hours
  3. Preparation: Pack items carefully with all original accessories
  4. Shipping: Send to: BestLookStyles – Retours, 48 Rue du Loup, Bordeaux, FR 23524
  5. Confirmation: We’ll email you once we receive and inspect your return

Return Request Template

Subject: Demande de retour – [Order Number]

Dear BestLookStyles Team,

I would like to return an item from my order #[your order number].

Item details:
– Product name:
– Size:
– Color:
– Quantity:
– Reason for return:

My contact information:
– Full name:
– Email address:
– Phone number:

I confirm the item is in its original condition with all tags attached.

Best regards,
[Your name]

Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. The amount will be credited to your original payment method (Visa, MasterCard, JCB, or PayPal). Original shipping fees are non-refundable unless we made an error.

Exchanges

To exchange an item:

  1. Follow the standard return process
  2. In your email, clearly state you want an exchange and specify the new item (reference, size, color)
  3. We’ll ship the new item once we receive your return

Note: Shipping fees for the new item will be your responsibility unless the exchange is due to our error.

Need Assistance?

Our customer service team is happy to help with any questions about shipping or returns. Contact us at [email protected].

With style,
The BestLookStyles Team